The technology
It’s the tool, not the result. We choose it, implement it, and maintain it.
AIAutomationIntegrations
Operations consulting
Eliminate repetitive work.
We help companies implement AI and automate their processes. We transform your operations. We design and implement solutions tailored to your business to take everything your team does by hand today off their plate: answering, copying, chasing, and reporting.
Your team’s Monday
Answering "how much is it?" 40 timesbuddyB
Copying WhatsApp inquiries into the spreadsheetbuddyB
Reminding customers of tomorrow’s appointmentsbuddyB
Following up on unanswered quotesbuddyB
Building the weekly report by handbuddyB
Handled with your business’s judgment, at any hour.
What we deliver
AI is the tip of the iceberg.
It’s what you see and what you’re looking for. But what gets the work done sits below the waterline, and that’s what we build.
What you’re looking for: AI
AI
What we build
- A diagnosis of your operation
- Organized processes
- Connected tools
- Your rules, answers, and tone
- Owner control and approval
- Measurement against the starting point
All of that together is what gets the work done.
The work, done
- Inquiries answered with your judgment
- Data entered where it belongs
- Follow-ups done on time
- Reports ready when you need them
And measured against your starting point.
Who it’s for: companies dealing with operational chaos that want to implement AI and don’t know where to start.
Processes we work on
Where operations hurt most.
These are the five processes where manual work piles up the most. We start with the one that eats up most of your team’s hours.
01
Customer service
Where it hurts: The same questions all day, slow replies, and customers who leave without an answer.
Replies with your answers and your tone, and hands off to a person whatever you decide.
InquiriesAppointmentsComplaints
02
Finance
Where it hurts: Invoices, expenses, and numbers entered by hand in three different places.
Enters, organizes, and builds the closing reports without anyone gathering spreadsheets.
InvoicingExpensesReports
03
Collections
Where it hurts: Overdue payments nobody chases in time, and reminders that depend on someone remembering.
Sends a heads-up before the due date, follows up, and logs every promise to pay.
RemindersFollow-upPromises to pay
04
Reconciliations
Where it hurts: Matching the bank, payment gateways, and your system, line by line, at month-end.
Matches transactions every day and shows you only the differences.
BankPayment gatewaysSystem
05
Quality
Where it hurts: Nobody reviews conversations until a complaint comes in.
Reviews conversations against your playbook and flags where they went off track.
ChatsCallsYour playbook
What we eliminate
We eliminate bottlenecks.
Every business has its own list. These are the tasks we see most often in customer service and sales teams.
The same questions
Prices, hours, address, "do you have an opening?". Answers that already exist, typed out again by someone.
buddyB takes it, with your answersCopying and pasting data
From the chat to the spreadsheet, from the spreadsheet to the system. Hours of work that only move information around.
buddyB takes it, connected to your toolsFollow-ups and reminders
Open quotes, tomorrow’s appointments, customers who didn’t come back. Nobody forgets on purpose.
buddyB takes it, on time and on recordReports by hand
On Monday someone pulls numbers from three places. By the time they’re done, the numbers are already stale.
buddyB takes it, ready when you need itConnections
Works where your team already works.
buddyB connects to the tools you already use. Each connection shows what it’s doing right now.
Everything goes through one place
Messages, emails, appointments, sales, and tasks reach buddyB, which replies with your judgment and logs every step.
WhatsApp
Answers inquiries and confirms appointments with your answers and your tone.
ReplyingInstagram
Replies to direct messages and comments with your answers.
ReplyingAtlassian
Turns requests into Jira tickets and assigns them to the right person.
Awaiting your approvalGmail
Sorts inquiries and prepares draft quotes.
Awaiting your approvalTelegram
Answers the inquiries that reach your bot or your group.
ReplyingGoogle Calendar
Books appointments and sends next-day reminders.
SyncedTrello
Moves cards when an order changes status and lets the team know.
SyncedMercado Libre
Answers questions on your listings and flags every new sale.
SyncedFacebook
Picks up Messenger inquiries and adds them to your spreadsheet.
ReplyingHow we work
First we understand. Then we automate.
We don’t sell a platform for you to set up on your own. We look at how your team works, choose together what to eliminate, and we answer for the result.
Diagnosis
We look at your real operation: what repeats, how long it takes, and where it gets stuck.
One task at a time
We pick the one that eats up the most hours. Starting small lets us measure properly.
Tailored implementation
buddyB connects to your tools and learns your answers, not the ones from a generic manual.
Measurement
We compare against the starting point. If nothing moved, you’ll know it from the data.
Your judgment, at scale
We scale your operations.
Your team drops the repetitive tasks and gets back to where it adds the most. buddyB applies your judgment to everything else, the same on a Monday at nine as on a Sunday night, and the business can grow without piling on repetitive work. You decide how far it goes.
What buddyB learns from your business
- Your answers, in your tone
- What’s urgent and what can wait
- What gets offered and what’s never promised
- When to alert someone on the team
What you controlHuman review
- What it does on its own and what needs your approval
- Changing the rules when your business changes
- Seeing everything it did, with date and reason
- How far it goes, always
Discovery call · 30 min
Book a discovery call.
It’s not a sales call. It’s half an hour to see where your team’s time goes.
What we doWe go over your day-to-day and flag the tasks that repeat, how long they take, and where they get stuck.
What you take awayA concrete plan with the first task to eliminate and how we would measure it, whether or not you work with us.
What doesn’t happenWe don’t ask for access or sensitive data, and if buddyB isn’t right for you, we’ll tell you.
Discovery call30 min · video call
To make the most of it, have handy
1The task that takes up most of your team’s time
2How many people do it and roughly how many hours a day
3Which tools they use today (WhatsApp, spreadsheets, management software)
Tell us a bit about your company and pick a date and time.